Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected via this site or during meetings with our customers. Please read this privacy policy before using this website to submit any personal information. By using this website to submit personal information to us, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to future activities and information. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used..The privacy practices set out below relate only to  this web site. If you link to other web sites, please review the privacy policies posted at those sites.

Collection Of Information
We collect personally identifiable information, such as names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors or given to us by our customers when completing “terms of business” details.. This information is only used to fulfil your specific request(s) and not for any other purpose. We will never sell or share your information with any third party companies or organisations except as specified below under “Sharing of information”.,  We will not request you to make any payments to us via our website so any such requests should be reported to the appropriate authorities as such requests are, in all probability, fraudulent.

A cookie is a small text string which is often an anonymous unique identifier that is sent to your browser from website  servers and stored on your computer's hard drive. When you visit a website a session cookie is sometimes set which is read back on subsequent pages and is used to identify your online shopping preferences  and whether you are logged in.
You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you reject all cookies, you  may not be able to use websites that require you to "log in" and you will not be able to add items to a shopping basket - without cookies you always appear to the website a first-time visitor.
Any cookies collected by our website are not shared with any third-parties.

Sharing Of Information
We may share information with Governmental Agencies, Police or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. We may also share some information with various insurance companies and / or veterinary practices as required in the event of your pet(s) requiring veterinary intervention or being subject to an insurance claim. The information is not provided to any organisations for marketing purposes.

Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and other communications sent to you by us are for the sole purpose of confirming services requested by you or advising you of issue specific to your pet(s).

Contact Information
If you have any questions, concerns, or comments about our privacy policy please contact us via the 'Contact Us' section on this website.